Photo of a student standing in a Cougars Campus Store aisle taken at floor level

Spring 2022 semester updates

 

Remote services & supports

The Cougars Campus Store team is working to ensure our services and support are readily available to students, faculty and staff in the upcoming semester with alternative delivery. Check this page frequently as services, processes and policy details may change as health and safety guidelines evolve. 

If the information you are seeking is not included on this page, we kindly ask you to review the Campus Store FAQ before emailing us directly. Please note that we accept Visa, VisaDebit, MasterCard, MasterCard Debit, and campus store gift cards for online payments. We do not accept Debit or AMEX. If you do not have a credit card, VisaDebit, or MasterCard Debit, please email campusstore@mtroyal.ca so we can help with your order.

 

Image of a OneCard for MRU Cougars mascot Calvin the Cougar

 

OneCard

The MRU OneCard is the official identification card for the Mount Royal University community. You will need to bring your OneCard with you anytime you are on campus to get building access. You do not need a OneCard if you are not coming to campus or to take advantage of any remote services, including those offered by the Cougars Campus Store.

All OneCard requests are to be submitted online through mru.ca/photo (instructions below). In-person photo submissions are no longer available. OneCards are currently available for pick up in the Cougars Campus Store during open hours. Please wait to receive a confirmation email stating that your card is ready for pick up before coming in store, and bring government-issued photo ID to pick up your card.

We recommend you park in Lot 2, walk to the West Gate entrance, and proceed downstairs to the store. View our parking map for lot locations.
 

Visit the OneCard FAQ for all other questions about OneCard or email onecard@mtroyal.ca.

 

Photo of an open book

 

Textbooks

To avoid delays, order your textbooks as early as possible! 

The Spring booklist is available as of April 11th. You can use the course list builder to check which textbooks are currently available for purchase. If your texts are available, we encourage you to purchase them in advance. If you decide to purchase your textbooks online, look for Required and Optional texts. Required texts are mandatory to complete the course. Optional books are supplemental material recommended by the instructor.

You can wait until your first class or when you receive the class syllabus to buy your books, but remember that you do not need to wait to purchase all your textbooks at once. Kindly note that used textbooks are in high demand and generally sell out quickly.

You may also experience a short delay in downloading eBooks after your credit card is charged. Please allow 24 hours after completing an order before contacting the campus store.

In some cases when using the course list builder, your course may not appear on the booklist in your search results. This is because materials for your course have not yet been selected and it’s best to wait until you receive your course syllabus to find out which materials are required. You may also receive a “No Course Materials Required” notice in your search results which means that no texts are required for this course.

The booklist is updated regularly as we get new text requests from faculty so we encourage you to check it frequently. Be sure to review your list of registered courses and the corresponding booklist to ensure that you are buying the right books. To find your registered course schedule, head to MyMRU. Select the "Register and Pay" tab and then select "My Course Schedule". You can also find your booklist on Blackboard. Note that different sections of the same class may use different books so it’s important to know your section.
 

If you're having trouble navigating the Course List Builder to find your books, reference our Textbook How-To Guide for tips.


Key dates 

April 8 - Last day of Winter semester classes

April 11 - Spring bookllist available

May 2 - First day of Spring semester classes

May 5 - Last day to return Spring 2022 textbook purchases. Students making a return by mail need to email campusstore@mtroyal.ca by May 5th with proof of shipment to confirm the return. See details on returns below. 

June 13 - Last day of Spring semester classes

July 4 - First day of Summer semester classes

See MRU's critical dates calendar for other important dates.


In-store shopping and in-store pick up

The Campus Store is open for in-person shopping and in-store pick up. Shipping options continue to be available for all orders. Capacity for in-person shopping and in-store pick up will be limited based on Government of Alberta guidelines.

When you arrive on campus, we recommend parking in Lot 2 and proceeding to the West Gate entrance.

 


Online orders, fulfillment, and shipping

Orders can be placed online for home delivery.

Flat shipping rates before GST are as follows:

Canada: $10.00 CAD
USA: $14.95 CAD (applicable on all orders)
International: $19.95 CAD (applicable on all orders)

Order fulfillment time varies depending on availability of supplies and quantity of orders. Orders will be processed within 1 to 3 business days. You will receive an email confirmation when your order is ready to ship. Please allow up to one week (seven business days) from the order date to the order arriving at your doorstep.


Returns

Returns are available in-store during regular Cougars Campus Store hours.
 
Students making a Spring 2022 textbook return by mail need to email campusstore@mtroyal.ca with proof of shipment by May 5th to confirm the return. Returned items that arrive by mail will be processed over the phone and a Campus Store representative will contact you. Please note that the cost of return shipping is the responsibility of the buyer. Some exceptions apply for items arriving damaged or for incorrect orders.


Clothing must still have tags attached and be unworn. All items must be in their original packaging if applicable. Original receipts are required for all returns, please make a copy for your records. Please refer to our return policy for more information including non-returnable items.

 

Parking

Parking is available in Lot 2 at the West Gate entrance and the East Gate parkade. View our parking maps for lot locations.

Payment is contactless using the HotSpot app (fees apply). For full details on parking, parking permits, and the payment process, visit the parking and transportation website.

 

U-Pass

For U-Pass program information, please visit the U-Pass FAQ.

For other transit options please visit the City of Calgary transit website. All U-Pass inquiries can be emailed to parking@mtroyal.ca.

 

Sponsored students

Sponsored students must come into the store to get books and supplies. Please bring photo ID, your student ID number, and a list of which books and supplies are required. We will be happy to assist you!

 

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